TrailConvoy Referral Program Terms
Effective September 14, 2026.
These Referral Program Terms (the "Terms") are a binding agreement between you and Trail Convoy, LLC, an Arizona limited liability company located in Maricopa County, Arizona ("TrailConvoy," "we," "us," or "our"). They govern your participation in the TrailConvoy Referral Program (the "Program"). By checking the acceptance box, submitting an application, using a Referral Code, or accepting a Referral Payment, you agree to these Terms. If you do not agree, do not participate.
1. Definitions
- "Referrer" or "you" means the individual, business, or club that has been approved to participate in the Program. Where a club participates, the club itself is the Referrer, and the administrator who accepts these Terms represents that he or she is authorized to bind the club.
- "Referral Code" means the unique code and share link that TrailConvoy issues to you after approval.
- "Referred Club" means a club that creates a new TrailConvoy account with your Referral Code entered in the signup form at the time the account is created.
- "Qualified Referral" means a Referred Club that meets every condition in Section 4.
- "Referral Payment" means the five hundred dollar ($500) payment described in Section 5.
- "Payout Run" means a batch in which TrailConvoy prepares and mails checks for Referral Payments that have become payable.
- "Program Records" means the records TrailConvoy keeps of applications, acceptances, Referral Codes, signups, payments, and checks.
2. Eligibility and approval
- You must be at least eighteen (18) years old.
- You must be a United States person (a citizen or resident individual, or an entity organized in the United States) with a mailing address in the United States where you can receive mail. Checks are issued in United States dollars and mailed only to United States addresses.
- If you apply as a business or on behalf of a club, you represent that you have authority to accept these Terms for that business or club, and that the legal name you provide is the correct legal name of the payee.
- TrailConvoy owners, employees, and contractors, and members of their households, may not participate.
- You must confirm your email address by clicking the link TrailConvoy sends you. TrailConvoy will not approve an application whose email address has not been confirmed.
- Approval is at TrailConvoy's sole discretion. TrailConvoy may decline any application for any lawful reason and is not required to give a reason.
- All information you provide must be true, complete, and current. You must promptly update your legal name, mailing address, phone number, and email address through your referrer dashboard if they change.
3. Referral Codes and attribution
- Your Referral Code is personal to you. You may not sell, lend, assign, or transfer it, and you may not allow anyone else to use it as their own.
- A Referred Club is attributed to you only if your Referral Code is entered in the TrailConvoy signup form at the time the club's account is created. A code cannot be added to an account after signup, and TrailConvoy does not retroactively attribute clubs.
- One Referrer per club. If more than one code is presented for a club, only the code entered at signup counts, and a club that is attributed to one Referrer can never be reattributed to another.
- TrailConvoy's Program Records are the conclusive record of attribution, qualification, and payment, absent clear error.
4. What makes a referral qualified
A Referred Club is a Qualified Referral only when all of the following are true:
- The club created a new TrailConvoy account with your Referral Code entered at signup, as described in Section 3.
- The club is genuinely new. It did not previously hold a TrailConvoy account of any kind, whether free or paid, and it is not a rename, split, merger, reactivation, or successor of a current or former TrailConvoy customer.
- The club completed its first payment on a paid TrailConvoy plan, and that payment was received in full and not refunded, reversed, or disputed. A club on a free plan is not a Qualified Referral until it completes a first payment on a paid plan.
- That first payment occurred within twelve (12) months after the club's account was created.
- The club is not you, and it is not a club that you own, administer, are employed by, or hold an officer or board position with. A club may not refer itself.
- Neither you nor the club violated Section 8 in connection with the referral.
There is no limit on the number of Qualified Referrals you may earn.
5. The Referral Payment
- TrailConvoy will pay you five hundred dollars ($500) for each Qualified Referral.
- Referral Payments are made by check only. Checks are made payable to the legal name in your Program Records and are mailed to the mailing address in your Program Records at the time the check is prepared. Checks will not be issued to any other name or sent to any other address.
- A Referral Payment becomes payable when the referral qualifies under Section 4 and any hold under Section 7 has been satisfied. TrailConvoy includes payable Referral Payments in the next Payout Run. TrailConvoy expects to complete a Payout Run at least once each calendar month but does not guarantee any particular date.
- TrailConvoy may verify your identity, your mailing address, or a recent change to either before issuing a check, and may delay a check for a reasonable time while doing so.
- If a check is returned as undeliverable, TrailConvoy will hold it until you update your mailing address through your referrer dashboard.
- A check that is not cashed or deposited within one hundred eighty (180) days after it is issued becomes void. TrailConvoy will reissue a void or lost check once, without charge, if you request it within one (1) year after the original issue date. Amounts that remain unclaimed after that are handled as Arizona unclaimed property law requires.
- The Referral Payment is the only compensation for a Qualified Referral. No other fees, commissions, bonuses, or recurring payments are owed.
6. Refunds, reversals, and recovery
- If the Referred Club's first payment is refunded, reversed, charged back, or disputed before your check is issued, the referral does not qualify and no Referral Payment is owed.
- If a Referral Payment has already been issued and the Referred Club's first payment is later refunded, reversed, or charged back, or if TrailConvoy determines that the referral did not meet Section 4 or that Section 8 was violated, TrailConvoy may recover the Referral Payment. TrailConvoy may offset the amount against any future Referral Payment, and, if no offset is available, you agree to repay the amount within thirty (30) days after written request.
7. Tax information and reporting
- You are solely responsible for all federal, state, and local taxes on Referral Payments. Except as described in this Section, TrailConvoy does not withhold taxes from Referral Payments.
- TrailConvoy does not collect tax identification information from you when you apply or when your first Referral Payments are issued. TrailConvoy collects it only when required, which is when total Referral Payments to you in a calendar year reach the federal information reporting threshold. That threshold is two thousand dollars ($2,000) for calendar year 2026 and may be adjusted by law in later years. TrailConvoy applies the threshold in effect for the calendar year in question.
- Before TrailConvoy issues any Referral Payment that would bring the total paid to you in a calendar year to the reporting threshold or more, TrailConvoy will request a completed and signed IRS Form W-9 from you. The request will be sent to the email address in your Program Records.
- That Referral Payment, and every later Referral Payment in the same calendar year, is held until TrailConvoy receives the completed form. A held Referral Payment is not forfeited because of the hold. It is included in the next Payout Run after the form is received. In place of holding a payment, TrailConvoy may, where federal law requires, issue the payment with backup withholding deducted.
- If TrailConvoy has not received the completed form within twelve (12) months after requesting it, and you have not responded to at least one written reminder, the held Referral Payments are forfeited.
- Where required by law, TrailConvoy will issue you IRS Form 1099-NEC for any calendar year in which reportable Referral Payments to you meet the reporting threshold, and will mail it to the mailing address in your Program Records by the date the law requires.
- If you are a club, the club is the payee. The same rules apply to the club, and the club's authorized administrator is responsible for providing the club's tax information when requested.
- TrailConvoy determines, with its tax advisors, whether a payment is reportable. Nothing in these Terms is tax advice.
8. How you may promote TrailConvoy
You may share your Referral Code and share link with clubs that could benefit from TrailConvoy. When you do, you agree to all of the following:
- Be honest. Do not misrepresent TrailConvoy, its features, its pricing, or your relationship with TrailConvoy. Do not make claims about the product that are not in TrailConvoy's own published materials.
- Do not hold yourself out as TrailConvoy, as an employee or agent of TrailConvoy, or as an authorized reseller. You are an independent participant in a referral program.
- Disclose the connection. When you recommend TrailConvoy publicly, in print, or online, make clear that you may receive a payment if a club signs up, as required by the Federal Trade Commission's endorsement guides.
- No spam. Do not send unsolicited bulk email, text messages, phone calls, or direct messages. Comply with all applicable laws, including the federal CAN SPAM Act, the Telephone Consumer Protection Act, and state and local law.
- Do not offer a club money, a rebate, a gift, or any other inducement to sign up with your code without TrailConvoy's prior written approval.
- Do not run paid search or social media advertising that bids on, uses, or targets the TrailConvoy name or any variation of it, and do not register domain names, social media handles, or business names that include the TrailConvoy name.
- Do not post your Referral Code on coupon, discount, or deal aggregator sites.
- Use the TrailConvoy name and logo only as they appear in the share link and materials TrailConvoy gives you for the Program. Do not alter them.
- Do not create fake clubs, fake accounts, or duplicate accounts, and do not use any automated means to generate signups.
- Do not collect personal information from a club on TrailConvoy's behalf. The club enters its own information in the signup form.
TrailConvoy may decide, in its reasonable judgment, whether conduct violates this Section.
9. Your dashboard and account security
- TrailConvoy signs you in through single use links sent to your email address. There is no password. You are responsible for keeping your email account secure, and any action taken through a link sent to your email address is treated as your action.
- Changing your mailing address or email address requires a fresh sign in. TrailConvoy will email you when your contact information changes. If you receive a change notice you did not request, tell TrailConvoy at once through the contact page on the TrailConvoy website.
- TrailConvoy may pause a Referral Payment while it investigates a suspected unauthorized change to your account.
10. Privacy
TrailConvoy collects and uses your information as described in the TrailConvoy Privacy Policy, which is available on the TrailConvoy website, and as needed to run the Program, including to issue checks, to send Program notices, and to meet tax reporting and record keeping obligations. TrailConvoy keeps Program Records for at least four (4) years after the end of the calendar year to which they relate.
11. Independent relationship
You participate in the Program as an independent party. Nothing in these Terms creates an employment, agency, partnership, joint venture, franchise, or fiduciary relationship. You have no authority to make commitments on behalf of TrailConvoy, to bind TrailConvoy to any agreement, or to accept payment for TrailConvoy. You are not entitled to wages, benefits, or reimbursement of expenses. The Program is not a multilevel marketing plan, and there are no downlines, tiers, or payments for recruiting other Referrers.
12. Changes to the Program, suspension, and termination
- Changes. TrailConvoy may change these Terms or the Program, including the amount of the Referral Payment, by posting a new version with a new version number and effective date and by sending notice to the email address in your Program Records at least fifteen (15) days before the effective date. Your continued participation after the effective date is your acceptance of the new version. A change does not reduce a Referral Payment that became payable before the effective date.
- Ending the Program. TrailConvoy may end the Program at any time on thirty (30) days' notice. Referral Payments that are payable on the end date will be paid. A Referred Club that created its account with your Referral Code before the end date and completes its first paid plan payment within ninety (90) days after the end date will also be paid.
- Suspension and termination for cause. TrailConvoy may suspend or terminate your participation, deactivate your Referral Code, and refuse or reverse any Referral Payment immediately and without prior notice if TrailConvoy reasonably believes that you violated these Terms, provided false information, engaged in fraud, or brought TrailConvoy into disrepute. Referral Payments that have not yet been paid are forfeited if the termination is for fraud, misrepresentation, or a violation of Section 8.
- Leaving the Program. You may leave the Program at any time by notice through the contact page on the TrailConvoy website. Referral Payments that became payable before your notice will still be paid.
- Survival. Sections 5 through 7 and 10 through 19 survive termination as to any Referral Payment earned or paid before termination.
13. Disclaimers
The Program, the referrer dashboard, and the Referral Code are provided as is and as available. TrailConvoy does not promise that any club will sign up, that any referral will qualify, that the dashboard will be available at all times, or that the Program will continue for any period. To the fullest extent permitted by law, TrailConvoy disclaims all warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
14. Limitation of liability
To the fullest extent permitted by Arizona law, TrailConvoy and its owners, managers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost opportunity, arising out of or related to the Program or these Terms, even if advised of the possibility. TrailConvoy's total liability to you for all claims arising out of or related to the Program or these Terms will not exceed the total amount of Referral Payments that became payable to you and remained unpaid at the time the claim arose. This Section does not limit liability that cannot be limited under applicable law.
15. Indemnification
You agree to defend, indemnify, and hold harmless TrailConvoy and its owners, managers, employees, contractors, and agents from and against any claim, demand, loss, liability, penalty, and expense, including reasonable attorney fees, arising out of or related to your promotional activities, your violation of these Terms or of any law, your provision of false or incomplete information, or any tax assessed against TrailConvoy because of information you provided or failed to provide.
16. Governing law, venue, and disputes
- Governing law. These Terms are governed by the laws of the State of Arizona, County of Maricopa, including the ordinances and local rules of Maricopa County to the extent they apply, without regard to conflict of laws principles.
- Talk first. Before either party starts a lawsuit, that party must send the other a written notice describing the dispute and the resolution it wants, and the parties must try in good faith to resolve the dispute within thirty (30) days after the notice is received.
- Venue. Any dispute that is not resolved informally must be brought exclusively in the state or federal courts located in Maricopa County, Arizona. You and TrailConvoy each consent to the personal jurisdiction of those courts and waive any objection to venue there. Either party may instead bring a qualifying claim in the small claims division of a Maricopa County Justice Court.
- Individual claims only. Each party may bring claims against the other only in its individual capacity and not as a plaintiff or class member in any class, consolidated, or representative proceeding.
- Jury waiver. To the extent permitted by law, you and TrailConvoy each knowingly and voluntarily waive any right to a trial by jury in any proceeding arising out of or related to these Terms or the Program.
- Attorney fees. In any action arising out of or related to these Terms, the prevailing party is entitled to recover its reasonable attorney fees and costs, as Arizona law permits in actions arising out of contract.
- Time limit. Any claim arising out of or related to these Terms or the Program must be brought within one (1) year after the claim arose, or it is permanently barred, except where a longer period is required by law.
17. Notices
- To you. TrailConvoy may give you notice by email to the email address in your Program Records, or by mail to the mailing address in your Program Records. Email notice is effective when sent. Mailed notice is effective three (3) business days after it is deposited with the United States Postal Service. You are responsible for keeping both addresses current.
- To TrailConvoy. You may give TrailConvoy notice by mail to Trail Convoy, LLC, Attention: Legal, 32531 N Scottsdale Rd, Ste 105 #703, Scottsdale, Arizona 85266, or through the contact page on the TrailConvoy website. Notice to TrailConvoy is effective when received.
18. General terms
- Entire agreement. These Terms, together with the TrailConvoy Privacy Policy, are the entire agreement between you and TrailConvoy about the Program and replace any earlier terms, discussions, or marketing statements about the Program. If you are a TrailConvoy customer, your customer agreement continues to govern your use of the TrailConvoy service and does not change these Terms.
- Assignment. You may not assign or transfer these Terms or any Referral Payment. TrailConvoy may assign these Terms to a successor of its business.
- Severability. If any provision of these Terms is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in full effect.
- No waiver. TrailConvoy's failure to enforce any provision is not a waiver of that provision or of any later breach.
- Force majeure. TrailConvoy is not liable for any delay or failure caused by events beyond its reasonable control, including postal delays, banking or payment system failures, and failures of third party service providers.
- Headings. Section headings are for convenience only and do not affect interpretation.
19. Electronic acceptance and version stamp
You agree to accept these Terms electronically, and you agree that your electronic acceptance has the same effect as a handwritten signature under the Arizona Electronic Transactions Act and the federal Electronic Signatures in Global and National Commerce Act. When you accept, TrailConvoy records the date and time, your IP address, the name you provided, and the version number and content hash of the Terms you accepted. That record is part of your Program Records and is conclusive evidence of your acceptance of this version of the Terms.